Only use this form if you have a booking code from our office. This means a reservation has been held for you. Completing and submitting this form will confirm your booking and means you have read our terms and conditions of booking.
These Booking Conditions form the basis of your contract with Vigla Natura Ltd. Please read them carefully as they set out our respective rights and obligations. This contract is made on the terms of these Booking Conditions, which are governed by English law, and both parties shall submit to the jurisdiction of the English courts. These Booking Conditions are valid until 31 October 2008. Issue date September 2007, errors and omissions excepted.
1) What happens
when you make a reservation?
All bookings are made and accepted subject to the terms set out in these conditions
and the information detailed in this supplement. When you make the booking by
sending instruction verbally, electronically or in writing, we will pencil this
booking or notify you of alternative arrangements if there is no availability
for your specific request. It is only upon receipt of a completed signed booking
form that your booking is confirmed and we will issue you a Confirmation Letter.
Please check this thoroughly when you receive it and if there are any errors
or omissions tell us immediately as any changes made at a later date may incur
amendment fees. A contract is entered into on receipt of your completed booking
form.
2) Do we guarantee
the price?
The price shown on your confirmation is fully guaranteed provided conditions
of payment are adhered to. All prices in British Sterling are set and the Euro
prices are based on the following exchange rates as quoted in Reuters UK Online
on 31 July 2007: £1 = 1.48€. Whilst we reserve the right to change
our prices at any time before you book, including any special offers we have
from time to time, which may or may not be the same as the brochure price. The
price of your holiday as agreed with you, as shown on your invoice will not
be increased, unless you subsequently amend the booking. Please check your invoice
carefully to ensure that it reflects your intended booking.
3) What is
included in the price?
The price includes booking of your accommodation, maid service, linen and bath
towels, use of the grounds, services of our local representatives and membership
of Vassaliki Naturist Club for every bed paid for. Everybody attending the club
must be a member of this private club. We operate under the Greek Law 1399/83,
which gives us the right to exercise naturism in defined areas, designated hotels
and private property as long as we do not offend the public eye.
4) What is
not included in the price?
Flights and airport taxes, travel to and from the airports, car hire, meals,
travel insurance, visas for non-EC passport holders, where applicable. Our Greek
agent can arrange on your behalf transfers and car hire, which will be noted
on your booking confirmation but payable locally to the provider.
5) What if
you want to bring guests to the club?
All visiting parties to Vassaliki Naturist Club must be a member. Therefore
if they are staying for any period, even if this does not affect the cost of
the accommodation, they must be declared to Vigla Natura Ltd prior to arrival.
If guests will only be attending during the day, they must pay a day membership
fee.
6) What deposits
need to be made and how can they be paid?
You must pay a deposit to hold this booking, which we expect to receive within
14 days of pencilling the booking. The deposit amount will be 25% of the total
booking price. This can be paid by cheque posted to our address, or by debit
or credit card, the details of which can be given to us verbally, electronically
or in writing.
7) What happens
if you do not pay the deposit?
If this is not received within the 14 days, unless otherwise arranged, your
booking will be cancelled. If intended departure is within 8 weeks of when the
booking is made, then deposit is payable at the time of booking, or within 5
working days. The person, in whose name the booking is made, acts on behalf
of all other persons named, must be over 18 years of age and becomes responsible
to us for all payments in respect of the booking.
8) How do
we pay for the full amount?
The balance of monies owing on the booking of the accommodation will be payable
upon arrival to Vassaliki Naturist Club. This can be paid by card, cheque or
GBP / EUR cash. Any monies accrued during your stay spent either at the pool
bar or on excursions will be payable upon departure from Vassaliki Naturist
Club also, but to the Greek service provider, S Taylor and can only be paid
in EUR cash.
9) What happens
if we change your holiday?
Although it is unlikely that we will have to make any changes to confirmed bookings,
it can happen. Changes are usually of a minor nature, and we will advise you
at the earliest possible date, if there is time, before your departure. If a
major change occurs, provided it does not arise from events beyond our control,
you will have the choice of (a) accepting the changed arrangements, (b) purchasing
another available holiday from us, or (c) cancelling or accepting the cancellation
and receiving a full refund of all monies paid to us.
10) What happens if Vigla Natura Ltd are forced to cancel your holiday?
We reserve the right, in any circumstance, to cancel your holiday. We will endeavour
to not cancel your holiday less than 8 weeks before the scheduled departure
date, except in circumstances that are beyond our control. If we are no longer
able to provide the holiday originally booked under circumstances Vigla Natura
Ltd are responsible for, we will return your deposit, or offer you an alternative
holiday of a comparable standard.
11) What are
Vigla Natura Ltd liable for?
We accept responsibility for the acts and/or omissions of our employees while
acting within the scope of, or in the course of their employment with us. We
also accept responsibility for any deficiencies in the services we are contractually
obliged to provide, or the failure of such services to reach a reasonable standard.
12) What are Vigla Natura Ltd not liable for?
We are unable to accept responsibility for any aspect of your holiday affected
by matters over which we have no control. These include war or threat of war,
riots and civil strife, terrorist activity, natural or nuclear disaster, earthquakes,
weather conditions, fire, flood, drought, industrial disputes, government action,
airport regulations and closures or technical transportation problems which
may affect the service of apartments abroad or other circumstances amounting
to force majeure. We are unable to accept responsibility for the closure of
the Club if brought about by parties over whom we have no control. We do not
accept responsibility in respect of death, bodily injury or illness of any person
taking one of our holidays, except when caused by the negligent acts and/or
omissions of our employees or sub-contractors while acting within the scope
of, or in the course of their employment of sub-contract.
We have done our best to ensure that our website and documentation are accurate
at the time of going to press. However, you will appreciate that we do not own
the accommodation and changes may occur. On occasions, especially during low
season, certain facilities or amenities such as tourist attractions, restaurants
etc, may not be open or available as advertised, due to maintenance, weather
conditions, lack of demand or for other reasons outside our control.
Although we make every effort to provide all the facilities you would expect
from your holiday, you are on a Mediterranean island and it is possible that
from time to time, especially in high summer, you may experience such things
as a temporary power cut or water shortage. In the low season, and on Public
Holidays, some of the public facilities may not be available. Also during local
festivals villages that are normally peaceful may be transformed. Sadly, there
are no seasonal building restrictions on most of the Islands and we have no
control over such matters. We cannot be held responsible for mosquitoes, ants
and other insects, which are common in warmer climates; nor can we be held responsible
for aggravations such as goats, dogs or cats roaming around the island or late
night noise. This region of Greece can be expected to experience earthquakes
on occasion which we have no control over and cannot be held responsible for.
13) What happens
if you want to make changes to your booking?
If you wish to change your holiday in any way, and we can accept the change,
you may be liable to an administration charge of £20, in addition to any
charges arising from changes in price if the amendment moves the booking into
a different season.
Please Note:
(i) No changes are allowed from a full price holiday to a special offer holiday.
(ii) No changes are allowed from one year to another. This would be treated
as a cancellation.
(iii) If there is a change in the number of persons booked on the holiday, that
requires a sofa bed or zed bed to be used, the price will be recalculated on
the basis of the amended party size, subject to availability and the booking
will be re-invoiced accordingly.
14) What happens
if you cancel your booking?
If you wish to cancel your holiday, this must be done in writing or electronically
by the person in whose name the holiday is invoiced (or the travel agent through
which the booking was made). The effective date for any cancellation will be
the date we receive it at our office. If you cancel, a cancellation charge will
be levied as per below: More than 42 loss of deposit, 29 - 42 days 50% of total
booking , 22 - 28 days 60% of total booking, 1 - 21 days 100% of total booking
15) What happens
if you break or damage anything on your holiday?
You are responsible for any breakages or damages caused by you or any member
or your party during your stay in your accommodation. It is your responsibility
to either resolve the situation or make full payment to our representative before
your departure.
16) What about
Travel Insurance?
We insist that our clients arrange Travel Insurance for their holiday. Your
holiday insurance will cover cancellation, delays, injuries etc. providing you
have a valid reason which meets the insurance policy's criteria. We will need
to know the insurers name and policy number.
17) What happens
if you complain about your holiday?
If a problem arises during your holiday, it is important that you advise the
supplier and/or representative at the earliest opportunity, who will endeavour
to put things right.
18) What if
you or any of your party has special requirements?
You must inform us at the time of making your booking of any special/specific
requests which you may have so that we are able to make arrangements, as far
as reasonably possible, to cater for them. However, we cannot guarantee that
we will be able to cater for all special/specific requests. We may have to make
a charge to meet the costs of providing them. Please note that such requests
do not form part of our contractual obligations and we have no liability to
you if they are not met. If you or any member of your party has any medical
condition or disability that may affect your holiday, it is vital that you tell
us before you confirm your booking so that we can advise as to the suitability
of the chosen accommodation.
19) Will our
room be changed?
We retain the right to amend the specific room that is assigned for you at booking,
up untiol your arrival. But we will not amend your room type i.e. Not a double
to a studio unless it is an upgrade on your purchase. Whilst we will try to
fulfill specific room requests it may not always be possible to uphold.
20) What happens
if we suspect misbehaviour?
We reserve the right in our absolute discretion to terminate without notice
the holiday arrangements of any customer whose behaviour is such that it is
likely, in our opinion, to cause distress, damage, danger or annoyance to other
customers, property or any other third party. Under such circumstances we will
be under no obligation whatsoever to offer refund or compensation of costs you
may incur. Under no circumstances are you entitled to sub-let your accommodation
with anyone other than those persons shown on your booking.
21) What are
the naturist rules at Vassaliki Naturist Club?
1) Nudity is both normal and expected within the whole of the complex, weather
permitting, between dawn and dusk
2) Photography or video is prohibited in all public areas if it involves others
without their express permission
3) Private barbecues are not allowed 4) All signpost instruction must be observed
5) Adults in charge of children are responsible for their behaviour at all times
6) No improper conduct, offensive or unacceptable behaviour will be allowed
7) The management reserves the right to expel visitors who contravene these
rules, without refund, and to refuse further entry
FAQ's
1) What passport,
visa, and health requirements are there?
It is your responsibility to ensure that you have a current passport valid for
travel to Greece, and a visa should you require one. British citizens require
a full 10-year passport valid for two months after your return date. Children
and Infants born after the 5th October 1998 are required to have a passport
of their own. We suggest that the passport's validity lasts for six months longer
than your planned return date. British Citizens and other EU passport holders
travelling to Greece do not require a Visa. If you do not hold a British or
EU passport it is vital that you check current entry requirements with the Greek
Consulate on 020 7221 6467. Further information can be obtained from the Greek
National Tourist Organisation at www.gnto.gr.
Always check with your doctor as to which inoculations and health requirements are advisable or necessary for your holiday well before you travel. Information on health is contained in the Department of Health leaflet 'The Travellers Guide to Health' available from most Post Offices. It is also advisable that prior to departure, you complete an E111 form available from the Post Office. Foreign Office travel advice is readily available from the Travel Advice Unit on 020 7238 4503. Travel advice is also available on the internet at www.fco.gov.uk
2) What items
do we recommend you bring?
Recommended items to bring with you are beach towels, your drivers licence (both
parts), your E111 cards, Credit/Debit cards, a small torch, a continental plug
adapter, in the early and late seasons an item of warm clothing is recommended.
Most requirements can be purchased locally but you may find them more expensive
than at home.
3) When is the best time for you to travel?
For those not tied to specific holiday dates, it is worth considering the seasonal
differences.
May and October are the best times to enjoy the abundant flora, countryside,
and the sights as they are less crowded.
June and September are the most popular months for those wishing to enjoy a
combination of sun, sea and sights.
July and August are the hottest and are more suitable for traditional beach
holidays than exploring.
Weather information is to be taken only as a guide as weather patterns everywhere,
have become more and more unpredictable.